FAQ Help Center
Have a question? We’ve answered the most common ones to help you shop with confidence.
Popular Questions
Find quick answers to the questions we receive most often.
Launch Week Delivery Offer
We’re offering a flat nationwide delivery fee of ₦3,000 on all orders placed during our launch week, regardless of your location or order quantity.
Simply enter your delivery address during checkout and the flat delivery fee will be applied automatically.
Does Opulent Craft Clay require baking?
No. It dries naturally, so baking isn’t required. Once dry, you can paint and finish your creations. For a stronger, long-lasting ceramic finish, finished pieces may also be fired in a kiln.
How long does it take to dry?
Most creations dry within 24-72 hours, depending on their thickness and the surrounding environment.
Can children use it?
Yes. Opulent Craft Clay is made with non-toxic materials and is suitable for children’s creative activities with appropriate adult supervision.
Can I paint my finished creation?
Absolutely. Once completely dry, you can paint, decorate, varnish or seal your creation.
Can unused clay be reused?
Yes. Store it correctly in an airtight container. If it begins to stiffen, knead in a few drops of water until it softens.
Can I get individual packaging bags with larger packs?
Individual packaging bags are only included with the 1 Pack (800g) product. Larger packs are supplied in cartons. If you require multiple individually packaged units, please order the corresponding quantity of 1 Pack (800g) products.
Can I order multiple cartons through the website?
Absolutely. You can order as many Pack of 100 cartons as you need directly through our website. Shipping costs are calculated automatically during checkout based on your location and order weight.
When should I apply to become a Trade Partner?
Our Trade Partner program is designed for businesses that want an ongoing wholesale relationship with Opulent, including retailers, distributors, schools, creative hubs and art suppliers. Partners receive access to trade pricing, dedicated support and recurring supply arrangements.
How much does shipping cost?
Shipping costs are automatically calculated at checkout based on your delivery location and the total weight of your order. You’ll see the exact shipping fee before completing your purchase.
Do you deliver nationwide?
Yes. We deliver across Nigeria through trusted logistics partners. Delivery times vary depending on your location and will be communicated once your order is confirmed.
How long will my order take to arrive?
Orders are typically processed within 1–2 business days. Delivery times depend on your location, but most orders arrive within 2–7 business days after dispatch.
Can’t Find Answer?
Trade Partners
Is being a Trade Partner different from buying on your website?
Yes, our website is designed for retail purchases, whether you need one pack or several cartons. The Trade Partner Program is for businesses that want an ongoing wholesale relationship with Opulent.
Can I buy large quantities from the Shop?
Absolutely. You can order multiple cartons directly from our website. The Trade Partner Program is intended for businesses purchasing regularly for resale or distribution.
Do I need a physical store?
No. Both physical and online businesses may apply, provided they intend to stock and resell Opulent Craft Clay.
Is every application approved?
No. We review each application individually to ensure the partnership is the right fit for both parties.
Do you deliver nationwide?
Yes. Approved partners across Nigeria receive reliable nationwide delivery.
